Technology Assistance

If you need technology support please contact

  LWSD Family Technology Access (FTA) Office


Students/Parents must contact FAMILY TECHNOLOGY ACCESS (FTA) to create a service ticket before coming to the school to solve technology problems (wifi internet box, stylus pen, working laptop).

Email or call 425-936-1322 Mon-Fri 24/7 and include the following information to create the service ticket:

  • School Name
  • Student first name and Last Name
  • Grade
  • Technology Need (or the problem?)

Once the FTA has this information and has created a ticket, the Eastlake on site tech representative will prepare a device and a library staff member will call you or email you with details about when and how to pick it up.

LWSD Technology Webpage

LWSD Password Reset Instructions Information

PASSWORD Reset instructions 

  • LWSD is no longer charging families for laptop damage/loss/theft
  • Parents no longer need to purchase laptop insurance 
  • The new no fines policy is not retroactive so fines/fees from years past need to be resolved
  • LWSD is moving the laptop agreement form for 9th grade and new students online 
  • We are awaiting the online agreement form instructions
  • LWSD does not require students to use a school laptop 
  • Using a school laptop is strongly recommended for grades 9 and 10 due to software and SBA
Are you a student NEW to Eastlake?

The video below will help you navigate the various platforms used by Eastlake students.

View video in YouTube


LWSD Skyward Student Access Support Videos

Skyward Access Directions and Password Reset instructions

Topics Include

  • Skyward Access
  • Skyward Language Settings
  • Settings & Student Information
  • Tracking Grades
  • Attendance Records
  • Tracking Academic History