AP Testing

New Resources for AP Exams

College Board AP Videos:

LWSD has created a link to view the AP Videos from district provided student laptops so you can get all the class tutorials and testing prep information: https://lwsd.sharepoint.com/sites/AdvancedPlacement/Videos

2020 AP Testing Guide : The guide, walks students through test day, provides information about:

  • The AP Exam e-ticket
  • Five steps to take before test day
  • Understanding the test day experience
  • Exam scores, credit, and placement

2020 AP Exam Day Checklist: Students complete this checklist for each exam they take and keep it next to them while testing.

Explainer Videos: New videos are available to give students quick, easily accessible information about their test day experience, what they need to do to prepare, exam security, and more. Explore the playlist.

Other Reminders

  • AP Exam Demo (available May 4): AP students should use the clickable exam demo to practice the different ways to submit their exam responses. The demo will help students confirm that their testing device will be able to access and run the online exam. If they can’t access the demo, the final slide of the Testing Guide can help them troubleshoot. The sample content in the demo will be the same for all users and isn't a practice exam. We’ll send educators and students an email to remind them when the demo is available. Please make sure to take this important preparation step.
  • Online AP Classes and Review Sessions prep week: The week before exams, online AP classes will focus on the exam day experience and sample exam questions.
  • Student Outreach: If students are having difficulty receiving College Board emails, perform these steps on the "Confirm your email address" page.

Information for AP Chinese, French, German, Italian, Japanese, and Spanish Language and Culture Exams:

  • The above exams will be administered using a new dedicated app, the AP World Languages Exam App. Students taking these exams must use this app on smartphones or tablets. This free app will be available for download from the Apple App Store and Google Play Store the week of May 11. We’ll email students and their teachers to let them know when the app is available to download. Visit our site for more details.
  • A video walk-through of the test-taking experience will be available the week of May 4.
  • Details on accommodations for the above exams are also now available.
  • If students are unsure about accessing the app, or if they don’t have a device, they can fill out this survey as soon as possible so we can help support them (applicable to U.S. and U.S. territories).

AP Tips for Testing!

AP 2020 Trouble Shooting Tips - Outdated browsers can cause testing errors. This link provides some great troubleshooting tips and actions students can take.

Accessing E-Tickets - Students should access their e-ticket through the email that was sent to them. If your student is accessing their e-ticket from their MyAP account, I recommend that they do this the night before and save their e-ticket. In the event they have trouble accessing their ticket through MyAP, refreshing the home page will help.

Submitting Responses/How do I know if I’ve successfully submitted a response?
When a student finishes the exam and their submission has been received, they will see a screen that says “Congratulations, Your Exam is Complete.”

  • When a student finishes the exam, but their submission has not been properly uploaded, they'll see a message that says, “We Did Not Receive Your Responses (s).” In this case, students can request a makeup at cb.org/requestmakeup.
  • In a limited number of cases, a student's response may be successfully uploaded, but their file can’t be accepted for scoring (for example, due to a virus). When this happens, the student will receive an email from us letting them know about the issue, and that they'll automatically receive an e-ticket for the makeup exam.

Can students submit a PDF of their handwritten work? Yes, so long as they combine all photos of their handwritten response into a single PDF for that question.
Important: Once photos of their handwritten work are saved as a PDF, they are no longer considered photos by the system, but documents: PDFs are document files, not image files. So when the timer reaches 5 minutes remaining, the student must click the “Attach Response” button within the exam and then select “Attach Text File” to locate their saved PDF, rather than the “Attach Photos” button.

Can student submit an HEIC file of a photo of their handwritten work? Recent iPhones and iPads save photos as HEIC files. HEIC photo files can’t be submitted “as is” in the online exam. They must be converted to an accepted file format. Here are two ways students can do that:

  • Update their Apple device settings before the exam so that their photos will be saved as .jpeg files: Settings > Camera > Formats > Select “Most Compatible” OR
  • Resave the HEIC file as an accepted file format: the easiest way to convert an HEIC file is for students to email it to themselves using the iPhone or iPad Mail app. The attached image will automatically be converted to a JPEG.

AP Refunds

Student and families do not need to do anything right now if they wish to withdraw from an AP Test and get a refund. Students should not sit or submit materials for any AP Test that they wish to cancel. Refunds will be processed automatically after we receive rosters from AP College Board. If you paid for a test but are not on the roster, we will issue a refund. Refunds will be $96 per test, checks will be mailed over the summer to the address on record for your student. The refund process will take extra time due to the large refund requests, thank you for your patience.

Accommodations Information

Students will be able to take this year's online AP Exams with College Board–approved accommodations. Information about extended time, screen-reader compatibility, readers/scribes, and other details is available on our website. Additional information regarding spoken world language and culture exams will be available the week of April 27. For questions about accommodations, contact the SSD office at 844-255-7728 (toll free in the United States and Canada) or 212-713-8333, or ssd@info.collegeboard.org.

Learn More About Accommodations

Student Communications and Exam Access

Students will need access to their email or College Board account to take the 2020 AP Exams. You can help ensure that your students have access in the following ways:

1. Students should check the email address they used to create their account on myap.collegeboard.org; students should regularly check this email address for the most recent information about their AP Exams.

2. Students should verify their College Board account at myap.collegeboard.org by clicking on their profile at the top right-hand corner of the page, and going to Account Settings. Students should scroll down to verify their information and confirm that their email address is the one to which they'd like to receive the e-ticket to take their AP Exams. If it's not the correct email, they can update it to an email they check regularly by clicking Update.